Terms of Service

Current Product Listings

Customers dealing with rtic should understand that the storefront offers hard-sided, wheeled, personal, backpack, and soft coolers, insulated tumblers, drinkware, and jugs, outdoor carry and insulated bag options for camping, fishing, hunting, road trips, tailgating, fitness, travel, and everyday use; for completeness, genuine listing errors may be corrected and unavailable or fraudulent orders may be refused or cancelled with any required refund; customers should rely on each live product page for supported specifications, size information, materials, care instructions, safety notices, availability, and price.

Prices, USD Payments, and Taxes

For practical purposes when ordering from rtic, payment authorization remains subject to the card issuer and payment provider; for completeness, tax is charged when applicable law requires collection; for completeness, the checkout currency and refund currency are United States dollars (USD).

Acceptance of These Terms

For practical purposes when ordering from rtic, a visitor accepts these Terms of Service by using the storefront or completing a purchase; at the same time, customers should read these Terms together with the Refund, Shipping, Privacy, and Payment Policies.

Prohibited Conduct

In administering this policy, rtic confirms that use must respect applicable law and the lawful rights of others; for completeness, unauthorized access, security interference, unlawful material, fraud, and abusive use are prohibited.

Orders, Shipping, and Returns

The documented approach of rtic is as follows: customers do not bear approved return shipping for either a no-reason return or a quality issue; as a related safeguard, customers may request cancellation while an order is unshipped; the Refund Policy applies after it leaves the store; orders generally require 1-2 business days to process and another estimated 4-6 business days in transit; where relevant, standard delivery within the United States is provided without a shipping charge.

Non-Waivable Rights

To state the position of rtic precisely, mandatory consumer protections remain effective despite any other wording in these Terms; at the same time, product and service information is maintained carefully, although an inadvertent error is possible.

Business Contact Record

For practical purposes when ordering from rtic, customer correspondence may be sent to support@campchillgear.shop; for completeness, this website is operated for customers by rtic; the physical business address and default return address is 4094 Brentwood Dr, Corpus Christi, Texas, 78415, United States; where relevant, the store telephone number is 512-616-6905.