Contact Us

How We Can Help

The operating rule used by rtic is straightforward: customer service addresses product information, order status, shipping, return authorization, payment, and privacy matters; where relevant, customers may email support@campchillgear.shop or call 512-616-6905.

Order and Return Assistance

The documented approach of rtic is as follows: return parcels require prior authorization plus a prepaid label or another no-cost arrangement; an order number should be included when available.

Customer Service Hours

Under this policy at rtic, a request arriving outside the stated schedule is reviewed on the next service day; at the same time, agents respond during Monday to Friday, 9:00 AM-5:00 PM, using America/New_York.

Physical Address

For transparency, rtic records that the store's physical business location is 4094 Brentwood Dr, Corpus Christi, Texas, 78415, United States; as a related safeguard, approved returns use this address unless the return instructions identify a different controlled facility.

Merchant and Contact Details

For customers shopping with rtic, the governing rule is clear: this website is operated for customers by rtic; additionally, telephone support is available through 512-616-6905; as a related safeguard, email support is available at support@campchillgear.shop; as a related safeguard, the merchant location and standard authorized-return address is 4094 Brentwood Dr, Corpus Christi, Texas, 78415, United States.