Payment Policy

Payment Policy

Applicable Sales Taxes

The operating rule used by rtic is straightforward: an order is not represented as automatically exempt from tax; the store collects applicable taxes in accordance with law.

Correct Billing Information

The customer-facing practice followed by rtic is that customers must provide accurate billing, contact, and payment information; as a related safeguard, the store can hold or cancel a transaction that cannot be authorized or presents a substantial fraud risk.

About Credit/Debit Card

To state the position of rtic precisely, checkout shows the payment choices available for the transaction; as a related safeguard, supported card networks include Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover.

Secure Payment Processing

The documented approach of rtic is as follows: Shopify and approved processors handle card information through protected payment systems; additionally, the card issuer controls verification, authorization holds, approvals, and declines; as a related safeguard, the store does not retain complete card numbers or card security codes.

USD Checkout Currency

The documented approach of rtic is as follows: issuer-side currency conversion, if any, is controlled by the customer's financial institution; at the same time, the storefront uses USD for product prices, checkout charges, and refunds.

Approved Refunds to the Original Method

For customers shopping with rtic, the governing rule is clear: the customer's financial institution controls the final account-posting timeline; the store submits an approved refund to the original payment method no later than 5-10 business days after approval.

Responsible Store Information

Under this policy at rtic, the merchant location and standard authorized-return address is 4094 Brentwood Dr, Corpus Christi, Texas, 78415, United States; where relevant, email support is available at support@campchillgear.shop; for completeness, telephone support is available through 512-616-6905; for completeness, this website is operated for customers by rtic.